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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- The Shop LCD TV Stands & Mounts offers free shipping on all of our products. We do this to keep your shopping experience easy to understand. The price you see is the price you will pay. Please be aware that many other websites will not disclose your total order cost until much later in the checkout process. We at The Shop LCD TV Stands & Mounts want you to know exactly what you will be buying and how much you will be paying from the moment you begin shopping with us.
- Privacy & Security
- Shop LCD TV Stands & Mounts is committed to providing you with an efficient and customized internet experience. We are also committed to protecting your privacy and ensuring your internet experience is secure. That is why we want you to be informed about your privacy choices when you visit our website. This online Privacy and Security Policy describes the information we collect through this site and how we use that information.
What information do we collect?
We collect information from you that allows us to provide services and content that are customized to your needs. You are anonymous on this site until you provide us with this information. When you register with us, we collect information that you supply, such as your name, address, telephone number, e-mail address, and billing information.
How do we use the information we collect?
To protect your privacy, we pledge to keep the personal information that you provide to us secure and private. Our agreements with business partners have strict confidentiality and security provisions and we require our employees to affirm the confidential nature of your information and not share it with any third party.
We do not sell, trade, rent, or release your personal information to anyone outside our company, contractors, and affiliates, other than in compliance with this privacy and security policy. We share your information with our franchisees, credit card issuers, and other companies where necessary to complete your transaction. We may also use your information to send you promotional communications by mail or e-mail, or share your information with our business partners.
How is the information collected online protected?
When you provide us with information through this site, such as your name, address, phone number, credit card information , your information will be encrypted using a Secured Sockets Layer. You can tell if your information is encrypted by looking for the locked padlock icon on the lower right-hand or left-hand corner of your screen and a change in the site address from "http" to "https." Once your information reaches us, we store it behind a secure firewall that blocks access from outside our server.
What about changes to the Privacy and Security Policy?
By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy and security policy and related business practices at any time by posting updated text on this site.
- Returns & Replacements
- If you would like to return an item that you purchased with us, please call Shop LCD TV Stands and Mounts immediately at (201)-962-0565 and speak with one of our customer service representatives to get started.
Standard Return Policy: We offer a 30 day return policy. If you are not completely satisfied with your order, you may return it within 30 days of the ship date for a refund or exchange.
Refunds for returned items are for the entire purchase price of the items, including tax, less a 10% restocking fee.
Customers are responsible for all return shipping charges and for coordinating return shipping. - Ordering
- Ordering Online - You can place an order through our website at anytime and from anywhere. Our website is available every day 24 hours a day.
Ordering by Phone – Our non-commissioned sales force is available to help you at any stage of your shopping experience. We can be reached at (201) 962-0565, Monday through Saturday 9-9 EST. - Payment, Pricing & Promotions
- Shop LCD TV Stands and Mounts accepts payments by Master Card, Visa, American Express and money orders.
- Viewing Orders
- You can view and track your order any time by visiting our web site. All of the order information is available in "My Account" page.
- Updating Account Information
- Please go to "My Account" to update any information like your email address and shipping address.
